Field and Flower, an award-winning online retailer offering free-range meat, fish, deli, dairy and more to homes across the UK, embarked on a journey to replace their software system and enhance their operational efficiency. To support their growth, they partnered with NOUVEM to implement a robust Traceability & Labelling System.
NOUVEM streamlined various operations, including Intake, Labelling, Purchase and Sales Order Processing, Packing, and Dispatch. Here’s a short insight into how NOUVEM’s solution transformed Field and Flower’s processes:
Key Benefits of the NOUVEM system:
Increased Efficiency across their Material Requirements Planning (MRP)
- Purchase Orders
Previously, Field and Flower staff compiled purchase orders manually at 4am to meet supplier deadlines. NOUVEM automated this process based on sales orders and stock levels, reducing errors, and saving time.
- Streamlined Goods Intake
Efficient Scanning and Labeling: Purchase orders appear on NOUVEM intake terminals, and goods are scanned into specific warehouse locations. Unlabeled products receive supplier labels with barcodes, batch numbers, and other information generated by the NOUVEM software. This eliminates check sheets and paperwork.
Real-Time Visibility: Goods intake information is visible from the office, and purchase invoices can be exported to the accounting package.
- Enhanced Sales Order Processing, Dispatch, and Delivery
Seamless E-commerce Integration: NOUVEM integrates with Magento, allowing seamless import and modification of customer orders from the Field and Flower website. Orders can also be entered manually, picked, packed, and dispatched using handheld devices powered by NOUVEM software.
Courier Integration: NOUVEM integrates with couriers DPD and Packfleet, enabling instant printing of courier labels once an order is picked. The software automatically assigns a courier to each order, further streamlining the dispatch process.
- Reporting
NOUVEM provided a comprehensive set of reports on all modules used within the system.
By implementing NOUVEM’s comprehensive food processing and food service software solution Field and Flower significantly enhanced their efficiency and traceability, ensuring a scalable and fully optimized business model for continued growth.